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doctor won't give me mri results over the phone

The staff told me the results were abnormal and it was something relating to my upper pelvis. This may not seem like a common problem, but such failures can result in serious injury or complications, even if the test results do not indicate that anything is wrong. That's what I'm worried about, that the receptionist staff can't/won't give out results over the phone. They weren’t. My doctor always schedules my appointment with him 2 or 3 days after any scans and lets me know the results in his office. I have seen posts where people have a report that they can read and also others where a doctor has explained it to them so I was unsure how the process works - I just have to be patient and wait for them to contact me it seems. ... Was told I needed surgery and not having it means pain won't go... View answer. I wouldn't wait for the doctor to call you, I rang and rang the dr's (for a week) until finally I get a call on the Friday to say I have to go and see the doctor. I hope your husband was ok. & If it's urgent or pressing they'll be in touch No news is good newsHope all will be well. Went to the doctor and they did blood work and sent me for an MRI. As the patient, you are entitled to know the results of your medical exams. With rising costs, an inundated healthcare system, and limited resources, physicians have been known to ration medical services. I just received a call from my doctors office about the results of my pelvic ultrasound I had the other day. Your doctor likely won’t use it on you if you're pregnant, ... MRI Results. We kept calling for results, but they didn't get the MRI till 4 weeks after it was originally done. A specially trained doctor called a radiologist will read the results of your MRI and send the report to your doctor. Secretary said they couldn't give out results over the phone, which I understand. This is what ours has done with results for DH. My doctor did a uterine biopsy and there was no problem noticed. Do not sit back and be passive. In 2011, there was a suspicious mammogram, followed by a biopsy. The doctor office then calls me, and says I need to see the doctor as soon as possible to go over the result, and ask for me to come in next Tuesday. You can't read anything into this. What should I do to prepare for the test? MD. We have enough of our own work to do. I puttered around at my table until the phone rang at 12:14 pm. But why would she look at the results if she knew she couldn't tell me anything anyway?! Give patients (on the web, in the practice, on your on-hold messages) realistic timelines for callbacks and make it so. When I had my post tx CAT w/contrast, I was told that the results would be on my doctors desk within the hour but until the doctor signed off on them no one would call me. I would actually prefer any of these methods, as my new doctor's office only calls with positive results; if everyone is negative (or "good"! All medical professionals are held to a high standard of medical care, and that standard of care includes informing the patient of the outcome of any medical test or examination, such as a colonoscopy or a mammogram, that is performed on them. Weeks? The phone started ringing immediately. One is usually neither here nor there in terms of health, the other is Bad News.As for your GP knowing, it depends what their links to the referring hospital is- they may have some sort of PACS link or may have to phone the MRI unit admin, then await a fax with the results. Regarding the OP comment, we will give normal results over the phone without requiring the patient to return. I got a nurse who said doctor was out of town and she read me the results. My old doctor used to call me within 48 hrs. Your doctor should also inform you of the purpose of the medical exam, and also of any dangers or side effects that might result from the exam. 10 Things Your Doctor Won’t Tell You About an MRI. In effect, by relaying results over the phone, I would not only be providing a free service, I would, in fact, be coming out behind. I puttered around at my table until the phone rang at 12:14 pm. What about an assistant? Kristen wrote on a wide variety of topics, from corporate law to constitutional issues. Not giving out results over the phone - does this seem worrying? He told me the results over the phone, there was no time to waste. And would doctors even refer patients to a radiologist who blurts out a scan’s results?” But many patients want to hear about their results, and with the exception of mammograms, how quickly that happens for an MRI, PET, CT or ultrasound, depends on the individuals – doctors … Answered by : Dr. Praveen Tayal ( Orthopaedic Surgeon) What does the MRI results indicate? Receptionist was a bit stupid in the way she handled it - might have had her knuckles rapped out of your hearing even, so try not to worry. She then came back and said "yes, as I said, there's no info I can give you over the phone".Now, in my head, this means that she thought she'd have a quick look and if it was all ok she'd have come back to me and said "don't worry, everything's fine but we have to wait for the doctor to sign off on it" or something. It was my OBG. Sign up here, Win up to £500 worth of clothes: Share what you would buy from Zalando, What are your best budget buys this Christmas? So perhaps book a GP appointment? Am I right?I just want peace of mind before I attend my review appointment in December Any advice? I rang for the restults today and I was told I had to go in to see the doctor as they wouldn't tell me over the phone. You can take several steps to make it more likely that you will always receive the results of your medical exams. Each receptionist has been telling me a slightly different story which is making me convinced that something is wrong :( The first one told me they are back but the nurse hasnt seen them Thanks all, that makes me feel lots better! Waiting is the absolute worst! You should go and ask the doctor personally on the results of your MRI. I would say that since it is an MRI and a CT scan, they will tell you the results in the office so that you can discuss the results and appropriate actions in person. Reading what others say on this forum makes me appreciate how lucky I am! Law, About I was informed by phone that the biopsy showed cancer. In the meantime, I have to have sinus surgery and would like to get my other results before surgery. Estate - £200 voucher to be won. Wont give mri results over phone . Call to get your results if the expected phone call time passes. In fact, you should always take such steps to protect yourself, since errors can occur at many points during medical treatment. I am freaking out. The doctor has refused to give me my results and told me go have your surgery. I understand your concern, but it doesn't mean anything. But they wouldn't give me the results over the phone, I have to see the doctor. Are you due to go in for the results in person anytime soon?Good luck. Research indicates that doctors can fail to communicate test results to their patients over 7% of the time. In such cases, the doctor has no right to withhold them from you or require you to pay for a visit in order to get them. Spoke to my oncology nurse yesterday who had seen the results which said images were unchanged, however, in the same message it said there was a discrepancy. You should contact a personal injury lawyer as soon as possible while the events are still fresh in your recollection. My heart was pounding out of my chest as I answered the phone. After the MRI I got lunch and went in to work. I’d go back to the ER. No, it was a hospital consultant who ordered the MRI so apparently I have to wait to hear from him. Confidentiality is the issue here that is why they can't just give the results over the phone. After the next test, an MRI, I was told by phone that the scan showed two distinct tumors in my breast. My doctor always schedules my appointment with him 2 or 3 days after any scans and lets me know the results in his office. I rang for the restults today and I was told I had to go in to see the doctor as they wouldn't tell me over the phone. It's been a bad day. ... Was told I needed surgery and not having it means pain won't go... View answer. We've helped more than 5 million clients find the right lawyer – for free. I also know when my brother goes up to Mayo for scan, it is several hours, but he has same day results. Even if the results are complex and perhaps bring bad news, you can start making a plan of action and arrange to see your doctor in person for a more complete discussion. I've been suffering from really bad stomach problems for the past 3 months, and my doctor put me through a series of tests: urine, blood etc. MD. When I arrived at the clinic, there was no one there, no patients, or nurses. We branded our new service OnSite Results (OSR). It doesn't necessarily mean bad news OP... perhaps it is a result that may be difficult to interpret and needs explaining. Tuesday at 3PM, I had a brain MRI for the headaches, coordination/balance issues, lack of appetite, confusion, and memory issues I have been experiencing. Getting the results is particularly important if you've had a lot of blood tests done at once because it is easier for them to skip over an abnormal test result unintentionally. I had an MRI done almost 5 weeks ago. Never happened. I’d go back to the ER. I mean the doctor could have left a message for the receptionist to advise patient. No, don't go to your GP. He said he would leave a message but there is not a guarantee he could call me back since he is busy. Secondly, it is our hospital protocol (and many others) to not give results out over the phone - even a good one, because we are not medically trained and leave ourselves (and the hospital) open for liable action. To Think My Parents Have No Idea What Life Is Really Like? The phone would continue to be a part of my cancer journey. I called yesterday for the rest of the results and the receptionist told me that the doctor would call me this morning to discuss the results. Hi Jimmy, sorry you’re so worried. Property Law, Products Now I am really worried. When I had a mri scan of my knee this year. Had a fertility test done received letter to phone surgery ,when I phoned they wouldn’t tell me anything and to make an appointment ,with my on going illnesses m.s etc I’m a nervous wreck please help. It is also very important that you keep all records and medical receipts. My heart was pounding out of my chest as I answered the phone. This is important to do, since the future of your health could depend on it. get my results. I am freaking out. More often, test results can be lost or confused along the chain of communication in a hospital.Test results are often relayed between several different people, such as from a nurse to the general physician or from a general surgeon to a specialized surgeon. Another way you can ensure that you remained informed of your medical test results is to make notes on your calendar of when medical test results should be released and communicated. Regardless of the results, there are sometimes implications, treatment plans, next steps and possibly a diagnosis that need to be discussed. Yesterday I had a scan done, and this morning the radiologist sent over the results to the doctor office. Can you ask her to get the GP to call you at the end of morning surgery? He told me the results over the phone, there was no time to waste. To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. How long should I wait? What type of information will the test provide? ), then they do not contact me (I do not receive a phone call, an email, and can not log in to retrieve my results), and my doctor/nurse will go over the results … He has had a similarly anxious wait - once all was fine, once it wasn't but the GP did the same thing both times so I wouldn't make any assumptions about what it means. HIPAA Q&A: Copies of MRI reports HIM-HIPAA Insider, May 23, 2011. e.g. She was probably just checking to see if there was a note from the consultant which might have said 'please arrange urgent appointment' or 'results unclear, schedule 2nd scan' and while she had you on the phone it was better to check than to hang up then have to call you back again later when she got round to that on her to do list. This might be governed by your employer’s policies and procedures, written or otherwise, and/or the preferences of the primary care provider, if applicable. The lab states they won't give patients their test results. It's not alike a simple blood test, MRIs often come with complicated interpretations that she may not have understood. Tips from patients who've had them will help you prepare mentally and physically. IME, receptionists and secretaries can't reveal results over the phone for a number of reasons: you might not be who you say you are- like you might be a patient's employer wanting to find out if your absence is genuine or not; results should only be given if explanations can then be offered where necessary; don't assume that everyone who works in a hospital actually knows what 'the jargon' … She also edited and trained writers who were a part of the Writing Team. Immediate phone calls always means something bad. To comment on this thread you need to create a Mumsnet account. Answered by : Dr. Praveen Tayal ( Orthopaedic Surgeon) What does the MRI results indicate? More often, test results can be lost or confused along the chain of communication in a. Hey, everyone. I had it done nearly 2 weeks ago and have rang a few times to see if the results are back at my doctors. In 2011, there was a suspicious mammogram, followed by a biopsy. )I called her office, but she did not return my call. Services Law, Real I've been suffering from really bad stomach problems for the past 3 months, and my doctor put me through a series of tests: urine, blood etc. Law Practice, Attorney ... You should always speak with your doctor before you follow anything that you read on this website. The GP doesn't get them until they write to us and as they are specialist investigations their interpretation can only be done in light of what the consultant wants to do.It takes a lot of time for my staff to chase up results of hospital consultants. Library, Employment Can't find your category? Instead, take active steps to ensure that your medical tests are properly conducted and that you receive the results, whether they are positive or negative. TAnn I explained that I am 100kms from them so she spoke to the doctor and he was going to read over them and then call me with the results. Your GP can chase the results though. I went to the ER a few months ago for gallbladder pain ( I didn’t know what it was at the time ) and they did a CT scan on the spot and then my doctor had me do an abdominal MRI as a follow up. This is page 1 of 1 (This thread has 23 messages.). She then did a transvaginal ultrasound on June 28, 2006 and hasn't called me back for over two weeks, even though she said that she would call me THE NEXT MORNING (i.e.June 29th. The receptionist called yesterday to schedule an appointment to discuss the MRI results. Any benefits? So in June of 2007, Metro Imaging began giving patients the results of their imaging examinations at the time of service. In effect, by relaying results over the phone, I would not only be providing a free service, I would, in fact, be coming out behind. But they wouldn't give me the results over the phone, I have to see the doctor. Since then I have not been given any heads up on results. After the MRI I got lunch and went in to work. According to a recent study, over half of the physicians surveyed reported withholding beneficial clinical services to patients over the past six months, with prescription drugs and MRIs at the top of the restricted list. I had some tests recently and the doctor had written a message on the bottom of the results saying something like "If patient calls tell her XXXXX which the receptionist then followed) As she said initially that she couldn't give info on the phone that is probably their general policy and not because anything is specifically wrong.If there was anything urgent I imagine they would have called you before 2 weeks to invite you in! Make it clear that you want to know the results — even if everything’s OK. (this may not be the same place you live), Faulty/Defective Products/Services (Auto, Drug), Investments (Annuities, Securities, IPOs), Post Your Case - Get Answers from Multiple On the other hand, if the physician is adjusting medication, recommending surgery, or anything that requires more than a 1-2 of minutes of phone time, this will require a return visit. Some results are very jargon/wordy etc. PAs or NPs can give results over the phone to whomever is listed on your HIPAA paperwork. Personal Injury Lawyers, Present I asked her if the blood results were in yet or should I wait to make the appointment after they get in. When I arrived at the clinic, there was no one there, no patients, or nurses. in History from California State University - Northridge, and then moved to Michigan to study and graduate from Michigan State University College of Law. I don't have any further appointments booked - they said the consultant will write to me and my GO at the same time but that I can phone next week when he's looked at the results. Most recent of the tests was an upper abdominal ultrasound scan. If you don’t hear by the time they tell you that you will hear, call them. I think musical's frustration is targeted at those (especially the medical secretaries) who advise patients to try to circumvent the process as it doesn't actually help the patients get answers any faster or any more accurately. If you are worried ring the consultants secretary and leave a message for you to call them back. My doctor did a uterine biopsy and there was no problem noticed. When will I receive the test results, and how do I access them. I had an opportunity to look things up, join CSN, and let things settle a bit so I could ask (relatively) smart questions. Continue to pursue those results until someone calls you with them. I had 2 phone calls - one to let me know I had endometrial cancer and the second about a week later to tell me I also had breast cancer. Login. I am very concerned. It was my OBG. Timing is also another factor as duty of care is with the doctor, I have been told in really serious cases the pathology lab will ring the doctor … If your doctor has failed to disclose the results of your medical exam, you may be entitled to legal relief. Mumsnet hasn't checked the qualifications of anyone posting here. Clearly, a doctor or a doctor's office shouldn't call and leave a message on the answering machine. Yes, some patients will game the system to get their needs met ahead of others. I also know when my brother goes up to Mayo for scan, it is several hours, but he has same day results. Copyright 1999-2020 LegalMatch. Q. Most recent of the tests was an upper abdominal ultrasound scan. Is this guy full of it? With rising costs, an inundated healthcare system, and limited resources, physicians have been known to ration medical services. Lol I think the poor soul must be at her wits end with people calling and asking for MRI results to be explained! Hoping for good news! To learn more about Kristen and her accomplishments, you can follow her at her Linkedin page. Having a lot of experience from this kind of thing I can say since being under consultants, I've never even visited the GP or rung them.I just get used to an anxious wait with results and next steps usually in a letter. If they take a message and you don't hear back within a few hours, then call again. doesn't 'neuroma' and 'neuroblastoma' sound similar? I had a CT scan done 2 weeks ago. No - I was given my results over the phone, and as my T4 was 8.8 I went to ask my doctor to raise my levo dose which she was happy to do, from 100mcg to 125mcg daily. Patients can schedule follow-up appointments with referring providers to obtain results of their MRI … If he says no, then I would say, 'sorry I don't have access to that, but I'll get them to you or your GP as soon as I can, or my consultant will call you'.Mostly the consultant tells me, yes, just read them to the patient. Hoping for good news! Your LegalMatch, Market The doctor did say something about the rings in my esphagus he said if it was caused by allergens that caused my esophagus to form these rings and tighten and close up, if it came to be the esofagitis esophagitis it could be treated with a steroid type drug. Research indicates that doctors can fail to communicate test results to their patients over 7% of the time. If its just to give me results they could have given me over the phone I really can't afford the office visit and I told them this. Make sure when you go to your follow up appt that you request a copy of your mri. Hi! Doesn't the lab have to give me the results by law? A doctor might fail to disclose test results for several reasons. Law, Government Doctor Liability for Failure to Communicate T... What particular condition are you trying to diagnose? I get fed up of patients phoning and saying that the consultants secretary told me to get you to look it up on line. It was bad news. If you have not heard from your doctor on that date, follow up and make sure that they are up to date on your treatment. It was bad news. The doctor office then calls me, and says I need to see the doctor as soon as possible to go over the result, and ask for me to come in next Tuesday. Law, Immigration If your first contact was via your GP, they certainly will, eventually, get a copy of the results as they referred you on but that sometimes takes a while and is often 'for the record' only rather than the means by which they expect you to get the results as the patient.How were you or are you now expecting to get the results? When I had my consults for each, the oncology folks explained everything to me. Just because a result is normal doesn't mean that the visit is unwarranted. If nothing else they for sure could do a CT scan. A receptionist isn't a medical professional, I wouldn't expect them to give MRI results on the phone, don't worry. She may not even have been looking at your notes or results, she might have just had a list of patients to contact and then checked her list to make sure there's no extra note of something to tell you.To reassure you, possibly, I had some tests and was told over the phone that I had a rare and serious genetic disease and not to Google anything whereas I had a clear CT scan a few months ago and had to go in to see the consultant to get the results. If nothing else they for sure could do a CT scan. and she said "hold on, I'll just have a look at them". This is because test results are used to determine whether further treatment is necessary. My quick question for the community is this: If the results point to something serious, how soon would I typically find out? This could include monetary damages for any injuries resulting from the failure to communicate. LegalMatch Call You Recently? This might be governed by your employer’s policies and procedures, written or otherwise, and/or the preferences of the primary care provider, if applicable. Click here, Please provide a valid Zip Code or City and choose a category, Please select a city from the list and choose a category. Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. She then did a transvaginal ultrasound on June 28, 2006 and hasn't called me back for over two weeks, even though she said that she would call me THE NEXT MORNING (i.e.June 29th. I just received a call from my doctors office about the results of my pelvic ultrasound I had the other day. What could it be where they wouldn't tell me & still have me … I'd like some help, maybe just for peace of mind. Also, a lawyer can recommend alternative legal actions that might be appropriate for your claim. Did )I called her office, but she did not return my call. I know the HIPAA law says a physician can give lab results over the phone. I am very concerned. Wont give mri results over phone . My GP's receptionist told me the same thing, they don't like to give results out over the phone anymore as they can't answer any questions you may have and they don't want to say the wrong thing. I said "so is there no information you can give me?" I'm worried that if the nurse wouldnt just tell me the numbers over the phone that there is something really bad. ... You should always speak with your doctor before you … This is because of the fact that in the time it takes me give out sage medical advice for free, I could have been seeing another patient.

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